We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

WHY THE SEARCH ENGINE AUTOMATICALLY CHANGED ?

  • 2 antwoorden
  • 2 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

SHAWONAKASH
SHAWONAKASH
more options

I always want to keep google as my default search engine . But every time when i close firefox it automatically change back to "mystartsearch" . why ?

I always want to keep google as my default search engine . But every time when i close firefox it automatically change back to "mystartsearch" . why ?

Gekozen oplossing

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

philipp
philipp
  • Moderator
more options

Gekozen oplossing

hello, this sounds like a problem possibly caused by adware on your pc.

  1. please go to the firefox menu ≡ > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc).
  2. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there.
  3. finally, run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner, which are specialised in adware and browser hijackers.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

FredMcD
FredMcD
more options

Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

Settings Guard for Firefox {web link} Detects and resets changes to settings that are frequently done by add-ons and application installers.