Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 2 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van Gniops

more options

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121

For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode.

It instantly crashes and goes to the crash report.

I refreshed firefox.

I have sought out every last fragment and deleted it, and reinstalled several times.

Updated graphics drivers etc.

I can open it in safe mode.

Any suggestions would be welcome!

Thanks.

ID: 09a5b2c5-895f-4fb7-8b5b-2e37c2150121 For some reason, which I cannot pin down to a specific alteration of my system software or hardware, Firefox will no longer start except in safe mode. It instantly crashes and goes to the crash report. I refreshed firefox. I have sought out every last fragment and deleted it, and reinstalled several times. Updated graphics drivers etc. I can open it in safe mode. Any suggestions would be welcome! Thanks.

Gekozen oplossing

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

more options

Gekozen oplossing

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

more options

philipp said

hi Gniops, it looks like this crash is related to the graphics hardware. if you have already tried updating your graphis driver and this didn't work then alternatively disable hardware acceleration in the firefox menu ≡ > options > advanced > general while you're in firefox safemode (that setting will also take a restart of the browser to take effect).

Sorted!

Thanks very much!