We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How to retreive Thunderbird files from a hard drive backup due to having hard drive replaced.

  • 1 antwoord
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van duggabe

gmoran003
gmoran003
more options

My hard drive crashed but I was able to backup to external drive the day before. Dell replaced the hard drive and I did a restore from back up but I can't find the Thunderbird profile files from the back up to put into my new Thunderbird on the new hard drive. Where can I find them on the backup and how can I import them to the new application of Thunderbird?

My hard drive crashed but I was able to backup to external drive the day before. Dell replaced the hard drive and I did a restore from back up but I can't find the Thunderbird profile files from the back up to put into my new Thunderbird on the new hard drive. Where can I find them on the backup and how can I import them to the new application of Thunderbird?

Alle antwoorden (1)

duggabe
duggabe
more options

See https://support.mozilla.org/en-US/kb/profiles-tb to locate your profile on the old hard drive. Then locate your profile on the new drive. Copy the xxxxxxxx.default from your old drive to the same folder that your new one is in; so now you have <old 8-char>.default and <new 8-char>.default in the same folder. See https://support.mozilla.org/en-US/kb/using-multiple-profiles to switch from the new one to the old one.