Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot type in google search or in message box on facebook

  • 1 antwoord
  • 5 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van guigs

firey111
firey111
more options

the message box in facebook will not let me click on it to send a message. Also, in firefox, I have google.com for my homepage. I will not let me type in the search box. Also in google.translate, it will not let me cut and paste text like it did a few days ago. I cannot send messages, search or translate certain scripts

the message box in facebook will not let me click on it to send a message. Also, in firefox, I have google.com for my homepage. I will not let me type in the search box. Also in google.translate, it will not let me cut and paste text like it did a few days ago. I cannot send messages, search or translate certain scripts

Alle antwoorden (1)

guigs
guigs
more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox"Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox"Button reset. Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.