Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

fonts are displayed as foreign or symbols

  • 10 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

On a few websites fonts aren't displayed correctly, they are displayed as symbols or foreign fonts. I have tried clearing font cache and then restarting the pc, this works initially but when i turn off pc and i turn it back on, the same font issues are back. I don't want to have to keep clearing font cache and restarting pc every time. Fonts seem to display when i untick let the websites chose font. These are the font settings as they stand now: Fonts for western serif times new roman arial courier new allow websites to use own fonts is ticked western iso-8859-1

any help would be appreciated.

On a few websites fonts aren't displayed correctly, they are displayed as symbols or foreign fonts. I have tried clearing font cache and then restarting the pc, this works initially but when i turn off pc and i turn it back on, the same font issues are back. I don't want to have to keep clearing font cache and restarting pc every time. Fonts seem to display when i untick let the websites chose font. These are the font settings as they stand now: Fonts for western serif times new roman arial courier new allow websites to use own fonts is ticked western iso-8859-1 any help would be appreciated.

Chosen solution

Does a font test confirm a problem with the "Helvetica Neue" font?

Does it help if you uninstall the "Helvetica Neue" font?

Read this answer in context 👍 1

All Replies (10)

more options

here is an image of what i'm talking about.

more options

What font is used if you right-click such text to open the Inspector (Firefox/Tools > Web Developer;Ctrl+Shift+I) and check the Font tab?

more options

This is what it says - HelveticaNeue-Condensed

                                  system
                                  used as "Helvetica Neue"
more options

It would appear that all the font on the ebay page that is displayed correctly is Arial, and all font that's displayed incorrectly is Helvetica Neue of one style or another

more options

Chosen Solution

Does a font test confirm a problem with the "Helvetica Neue" font?

Does it help if you uninstall the "Helvetica Neue" font?

more options

It does show a problem with many of the helvetica fonts, i'm going to try uninstalling them and i'll let you know what happens.

more options

I've ininstalled the helvetica fonts and it does seem to have done the trick, the websites that weren't displaying correctly all seem fine now. Do you think the helvetica fonts were corrupted and would the problem be likely to reoccur if i reinstalled the helvetica fonts at a later date?

Thanks for your help though, really appreciate it.

more options

It is likely that this issue returns if you would reinstall the same font.

Is this a bit map font or a true type version of this font?

This will probably only work properly with a vector variant of the font and not with a bit map version.

more options

Ok, thanks for the info and your help.

Very much appreciated.

more options

You're welcome