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how do I set up email

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by AliceWyman

whatsitsgalore
whatsitsgalore
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I'm trying to set up my simple mail email account on a new laptop. I copied all the details exactly from my old laptop: smtp, password, all that stuff. But it still won't work. IT won't get any incoming mail, and when I try to send something, I get an error: Authentication Failed, [Pop/verizon.net,995,ssl] Invalid response Err: Authentication failed.

How can I fix this and get my mail?

I'm trying to set up my simple mail email account on a new laptop. I copied all the details exactly from my old laptop: smtp, password, all that stuff. But it still won't work. IT won't get any incoming mail, and when I try to send something, I get an error: Authentication Failed, [Pop/verizon.net,995,ssl] Invalid response Err: Authentication failed. How can I fix this and get my mail?

All Replies (2)

AliceWyman
AliceWyman
  • Moderator
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It sounds like a problem with your Verizon account settings in whatever email program you are using. You can visit the Verizon Forums for help, since this doesn't appear to be a question about Firefox:

You may also find something useful in this article:

AliceWyman
AliceWyman
  • Moderator
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P.S. From your other Firefox support questions here, it looks like you are using the Simple Mail add-on for Firefox for email. If you have questions about entering your account settings then there is a support link on the addon page that goes to:

Hope that helps. I'll close this thread.