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My online bank systemsays it doesn't support beyond Firefox v19 how can i downgrade to this?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by edwinabib

edwinabib
edwinabib
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I use a card reader to access bank statements for Barclays bank. They tell me that I cannot use a version beyond v19.

When I look on your register of earlier versions it is impossible to see which is the correct version

I use a card reader to access bank statements for Barclays bank. They tell me that I cannot use a version beyond v19. When I look on your register of earlier versions it is impossible to see which is the correct version

All Replies (2)

philipp
philipp
  • Moderator
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hello, although it is meant mainly for enterprise use, for the moment you could still use the firefox 17esr release which will receive security updates for another one or two months: https://www.mozilla.org/en-US/firefox/organizations/all.html (scroll down into the second part of the page)

just as a general pointer: i wouldn't trust a bank very much when it forces you to use outdated and vulnerable browser for such a sensible task like online-banking...

edwinabib
edwinabib Question owner
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Thank you for this.

In the event the advice I had been given turned out to be wrong and I am now able to use the service via Firefox 24.

I think the call centre needs to update the information they give their staff!