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Welcome page and add-on check repeats every time I open Firefox 13.0

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  • Last reply by cor-el

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I recently installed FF13.0. My homepage is about:blank. Every time I open FF, the add-on computability checker runs then when FF finally opens, it shows a Welcome page instead of a blank page. How do I fix this?

I recently installed FF13.0. My homepage is about:blank. Every time I open FF, the add-on computability checker runs then when FF finally opens, it shows a Welcome page instead of a blank page. How do I fix this?

Chosen solution

you could try to reset firefox and see if this is making a difference (your bookmarks & passwords will be kept)

Refresh Firefox - reset add-ons and settings

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Thank you for your reply. As I indicated in my post, my homepage is already set to about:blank. When FF starts the setting is to "show a blank page. Their is no problem with my tool-bars nor are there multiple homepages shown in my settings. So, the fixes you proposed aren't applicable. Any other suggestions?

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Try to reset all preferences.


It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

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I have attempted to review and understand the references that you sent to me but am at a loss to do so. Maybe I'm "illiterate" when it comes to understanding compterese? Is there a simple answer to my question or am I condemned to computer hell as a result of my inability to comprehend your responses?

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Chosen Solution

you could try to reset firefox and see if this is making a difference (your bookmarks & passwords will be kept)

Refresh Firefox - reset add-ons and settings

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You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

See also: