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Firefox tells me to install Flash version > V11 and after I do, it repeats the message.

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  • 7 have this problem
  • 4 views
  • Last reply by bogiajm

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I successfully install Flash. It works with the Internet Explorer. Firefox does not seem to know it has been installed. I installed it multiple times and still get a message from Firefox to install Flash.

I successfully install Flash. It works with the Internet Explorer. Firefox does not seem to know it has been installed. I installed it multiple times and still get a message from Firefox to install Flash.

Chosen solution

Do you see the Flash plugin in Tools > Add-ons > Plugins ?

You can find the latest Flash player for Firefox on this page.

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All Replies (9)

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hello, there are different flash versions for firefox and ie - make sure you get the one for "other browsers" at http://get.adobe.com/flashplayer/otherversions/

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I went to the website and selected Windows 7 and Other Versions. I Installed and had no installation errors. I still get the message that I need to install Flash V10.1 or higher.

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is the plugin (shockwave flash) showing up in firefox > addons > plugins & set to active?

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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I started firefox in safe mode and then brought up cnn.com and tried to look at a video. I got the same message asking me to install Flash. How do I determine what is causing this?

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Chosen Solution

Do you see the Flash plugin in Tools > Add-ons > Plugins ?

You can find the latest Flash player for Firefox on this page.

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The addon, Shockwave Flash, was disabled. I enabled it and now i see videos. Thanks!

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McAfee Security Scan Plus must be checked...

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I'm not sure I understand. What part of Scan Plus shoudl be checked and what for?