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I cannot reset my Sync password

  • 2 replies
  • 2 have this problem
  • 5 views
  • Last reply by Hasan

susube
susube
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I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

I don't remember my password. I submit the request to reset the password and Sync sends me the link to reset the password. Every time I enter a new password and confirm it (seven times now), I get an error that the code is invalid and I have to request a new password all over again. Why are all my attempts at resetting the password failing?

All Replies (2)

Himanshu Garg
Himanshu Garg
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Post a screenshot where it shows password fails.

Hasan
Hasan
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Perform the suggestions mentioned in the following articles:

Check and tell if its working.