Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by Matt_G

jodipelz@yahoo.com
[email protected]
more options

I was on Firefox on www.yahoo.com and on www.Facebook on www.tagged and i lodged in into Facebook and it crashed i can not get Firefox back on my computer or windows it says error crashed and said restore it and i do i still cant get fire fox back on please fix it was worinkg a bit a go it it just crashed.

I was on Firefox on www.yahoo.com and on www.Facebook on www.tagged and i lodged in into Facebook and it crashed i can not get Firefox back on my computer or windows it says error crashed and said restore it and i do i still cant get fire fox back on please fix it was worinkg a bit a go it it just crashed.

Modified by [email protected]

All Replies (1)

Matt_G
Matt_G
more options

Hey jodipelz,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!