Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is the (unwanted) My Heritage Search toolbar always there?

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by JIMMYP12

more options

Whenever I open Firefox, the "My Heritage Search" bar appears at the top of the home screen. I do not want it. I do not use it. How can I eliminate it?

Whenever I open Firefox, the "My Heritage Search" bar appears at the top of the home screen. I do not want it. I do not use it. How can I eliminate it?

All Replies (2)

more options

Hi jsmolk,

I'd try going to Tools > Add-ons and disabling it if you have it as an add-on. Most toolbars are nothing more than add-ons.

Hopefully this helps!

more options

RIGHT CLICK THEN DELETE.