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How to make mailto link work with Firefox 10.0.2?

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Recently I just upgrade my Firefox to version 10, but the mailto function doesn't work anymore, for example, before if there was an Email-address in a website, I could just click it, and firefox will open a new tab with my Gmail account, but now, no new Tab will open, on the left bottom corner, "mailto: [email protected]" will be displayed. Why isn't it working like before? Does this has something to do with my add-ons?

I have checked the: Options>>Aplications>>mail to, everything is fine there, the default is "Gmail". I changed it to "Yahoo", the same problem, Firefox 10 doesn't open new Tab.

Thanks a lot for your help. I hope more people have the same problem. I have searched for some time, but none of them is the same as mine.

Recently I just upgrade my Firefox to version 10, but the mailto function doesn't work anymore, for example, before if there was an Email-address in a website, I could just click it, and firefox will open a new tab with my Gmail account, but now, no new Tab will open, on the left bottom corner, "mailto: [email protected]" will be displayed. Why isn't it working like before? Does this has something to do with my add-ons? I have checked the: Options>>Aplications>>mail to, everything is fine there, the default is "Gmail". I changed it to "Yahoo", the same problem, Firefox 10 doesn't open new Tab. Thanks a lot for your help. I hope more people have the same problem. I have searched for some time, but none of them is the same as mine.

All Replies (4)

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Hi,

You can verify if an add-on is interfering by starting Firefox in Safe Mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

If the problem persists, you can try to Reset all user preferences to Firefox defaults: and Make Changes and Restart in the safe mode startup screen.

You can also try a new profile and if everything is okay, you can later copy the needed files into the new profile.

Firefox Profile Files

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I tried "'Reset all user preferences to Firefox default'" and "Make Changes and Restart", now everything is fine. Mailto works again, although in the same Tab, I'm looking for a Add-on to make it open in a new tab.

Thanks a lot for your help.

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You are welcome :)

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Does shift+click work?