We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pop up window does not come up in Medscape CME. Pop up is needed to accerss site. Pop up blocker off and cookie for that site removed. Works with Internet Explorer.

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Vivek

more options

When I try to access a CME from Education from Medscape.org, I get a greyed over screen. There is supposed to be a pop up that I have to click to get to the actual CME article. Medscape has just recently changed their CME access program - I had no problems before they started this pop up stuff. I have tried disabling pop ups and removing all Medscape cookies and this has not helped. If I use Internet Explorer it works just fine.

When I try to access a CME from Education from Medscape.org, I get a greyed over screen. There is supposed to be a pop up that I have to click to get to the actual CME article. Medscape has just recently changed their CME access program - I had no problems before they started this pop up stuff. I have tried disabling pop ups and removing all Medscape cookies and this has not helped. If I use Internet Explorer it works just fine.

All Replies (1)

more options

Hi,

Please also check if this happens in Safe Mode. There could be other installed add-ons blocking the pop-up. If the problem persists please also try a Ctrl + F5 refresh. This helps to reload the page contents afresh.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Cannot Uninstall Add-on

Uninstalling Toolbars