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After an automatic update, Firefox won't load...app doesn't respond. Can't access FF preferences to clear cache, so I dumped all copies and re-installed. Same problemn. How can I get FF up and running again?

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  • Last reply by sschudson

sschudson
sschudson
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I'm using a macbook pro OSX 10.5.8. All software is updated, no problems using Safari to access websites...everything loads.

I'm using a macbook pro OSX 10.5.8. All software is updated, no problems using Safari to access websites...everything loads.

Chosen solution

Try deleting /Users/<account name>/Library/Preferences/org.mozilla.firefox.plist. You could also remove the cache just in case.

/Users/<account name>/Library/Caches/org.mozilla.firefox

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finitarry
finitarry
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Chosen Solution

Try deleting /Users/<account name>/Library/Preferences/org.mozilla.firefox.plist. You could also remove the cache just in case.

/Users/<account name>/Library/Caches/org.mozilla.firefox

sschudson
sschudson Question owner
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Thanks so much for the advice. FF is up and running again!