Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stopped connecting to the internet, but IE works fine; also, I can run Firefox on my apple laptop.

  • 3 replies
  • 4 have this problem
  • 2 views
  • Last reply by Hasan

more options

Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

Firefox stopped working about a week ago. I have tried the following: 1. Reboot my computer. 2. Reboot my modem. 3. Turned off firewall. 4. Checked exceptions, Firefox is not listed. Why does it work on my Apple laptop and not Windows XP?

All Replies (3)

more options

Firefox cannot load websites but other programs can

Check and tell if its working.

more options

Ok, I followed the instructions and I still can not connect to the internet using Firefox.

more options

Configuring Firewalls

Check and tell if its working.