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pictures don't load in some of my emails

  • 2 replies
  • 2 have this problem
  • 90 views
  • Last reply by sambond

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When I open certain emails, the pictures won't show

When I open certain emails, the pictures won't show

All Replies (2)

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  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.


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Thanks for your reply, it didn't work though. I've had the problem before and firefox helped but I can't remember what the solution was. I have a feeling it might have been to do with cookies or cache, but I've cleared those and still no good!