I installed 4.0 and cannot print anything. I uninstalled and installed 3.6 and cannot print anything. Everything has a .tif extension and wants me to save the file and I just want to print a selection from my email!
I have had nothing but grief since I upgraded to 4. It is hateful. I can't print anything. If I highlight something from a website or my email and tell the printer to just print the selection, it doesn't print. It wants me to save the the file and they all have a .tif extension and nothing will print. I have uninstalled 4 and gone back to 3.6 and the problem is still there. If I highlight the desired selection and copy it to Word 2003, it will print what I want, but I can't print anything from the browser itself. That is the only problem I'm aware of so far. I upgraded about a week ago at most, maybe less than that. I'm so sorry I did. Why can't I print anything? I don't want my selection to be a file, I just want it to print!
All Replies (5)
Reboot your computer with the printers in the on position. This should correct the problem.
Thank you, but it didn't work. My printer stays on away, independently of the PC. I can print from Chrome and IE7 with no problem but not Firefox. The .tif extension refers to a tagged image something. I went looking around in the control panel and I found that Microsoft Office has it's own Access Snapshot Viewer. My company installed Office 2003 on my PC but I only use Word in my work. This snapshot viewer was listed in the control panel under Printers and Faxes. It was not the default anything but for some reason, Firefox 4 installation must have kicked it into gear. I've had the Office software for several months with not one problem. I have Firefox4 for less than a week and everything becomes difficult. I deleted the Office snapshot viewer (hope I don't get fired for it) so my little HP printer is the only one listed and now things seem to be working okay. I have FF 3.6 back up and running. I didn't lose any data and I hope the support and security updates stay available for a long time because it seems like there are plenty of people who aren't in love with FF4. Thank you so much anyway for your help.
{Ctrl + P} to open the print dialog box, then under Printer - Name, you need to select your printer. You probably have the MS Fax printer selected, which saves to a .tif file.
When I follow your directions, I see my HP Deskjet and the Microsoft Office Document Writer. The HP is selected. Does the MS Document Writer save to a .tif file? At any rate, the HP is selected, I have my printer back, I have my FF 3.6 back and for now, things are good. Thank you!
Official Old Version Release http://www.mozilla.com/en-US/firefox/all-older.html
Unofficial site removed and not needed as all past old releases are hosted by Mozilla if needed. Also poster is already using 3.6.17.
Modified by James