We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't access my old emails

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by TonyE

more options

Dear Madam or Sir,

I can't access my old emails anymore. I use to have Outlook Express and contacted Microsoft. The old emails are still there but I can't access them. Microsoft support couldn't help me to get them back and told me to contact you. Can you help me with getting my emails back. Is there some software I can use to retrieve them?

Best regards,


Andre de Jong

Dear Madam or Sir, I can't access my old emails anymore. I use to have Outlook Express and contacted Microsoft. The old emails are still there but I can't access them. Microsoft support couldn't help me to get them back and told me to contact you. Can you help me with getting my emails back. Is there some software I can use to retrieve them? Best regards, Andre de Jong

All Replies (1)

more options

If the emails are in Outlook Express, we can not help you, this site is just for Firefox support. Try asking on the following site, it is a general purpose computing help - http://eileenslounge.com