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I've been getting a page called ringcentral and one called INC ever since I installed the 3.6.7 update. I want them gone

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I've been getting a popup called Ringcentral and another called INC ever since I installed a firefox 3.6.7 update. When I close firefox they remain on my screen. I want them gone.

This happened

Every time Firefox opened

== I downloaded firefox 3.6.7 update on 7/20/10

I've been getting a popup called Ringcentral and another called INC ever since I installed a firefox 3.6.7 update. When I close firefox they remain on my screen. I want them gone. == This happened == Every time Firefox opened == I downloaded firefox 3.6.7 update on 7/20/10

All Replies (2)

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Sounds like Malware on your PC.

Install, update, and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.)

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/ http://bleepingcomputer.com

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Thanks Edmeister! The Malwarebytes got rid of it.