Sending and Forwarding emails has become very slow or not working - "Login to account smtp.virginmedia.com failed"; Retry - Enter New Password-Cancel.
Somewhere in between the latest Thunderbird update and me switching broadband providers from Virgin to Sky and back to Virgin again, all in the space of about a week, this problem has developed with sending emails.
At first when i switched from Virgin, I got a message that my NTL email address would no longer work after 90 days, as it was owned by Virgin. Each time I wanted to send from my NTL account I got a pop-up message asking me (Think I recall correctly) to insert my NTL password. I ignored it and switched my sending email address to my gmail email account. Now I find difficulty sending both in Gmail and in Virgin, sometimes having to wait several minutes for the email to go, sometimes it not going at all, other times waiting for a copy, then occasionally "can't copy to the "sent" folder so save in "Local Folder".
I would be grateful for advice how to revert to the previous excellent service i always had with Thunderbird.
Modified by Wayne Mery
All Replies (2)
Wayne, thanks for engaging. Afraid my "Alt+Print Screen" doesn't seem to be working for a screen shot, so pse bear with me while I type out the current message when I just tried to send from ntl: 1. "Login to account smtp.virginmedia.com failed"; Retry - Enter New Password-Cancel. (I cancelled) 2. Unable to authenticate to Outgoing server. Please check the password and verify the "Authentication method" in Account settings/outgoing server. 3.I Checked as above under "security Settings"-Authentication method shows "Normal Password" but does also have a drop down with 5 other options, the last of which is - "OAuth2"
Hope that's helpful.
You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.