Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Updated firefox and lost ALL history and especially Bookmarks

  • 2 replies
  • 0 have this problem
  • 14 views
  • Last reply by cor-el

David Johnson
David Johnson
more options

Bookmarks and history lost after "updating" firefox. How could this possibly happen and how can we fix it? I need to recover the old data!!!

Bookmarks and history lost after "updating" firefox. How could this possibly happen and how can we fix it? I need to recover the old data!!!

All Replies (2)

TechHorse
TechHorse
more options

Is there a profile folder called something like 'Old Firefox Data' on the desktop? You may find the old data files there. If so, then see: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile#w_your-important-data-and-their-files

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check this article.