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Sent Emails not synchronising

  • 4 replies
  • 0 have this problem
  • 5 views
  • Last reply by sfhowes

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Why does an email I sent appear in Unified Sent but not in the individual sent folder nor on gmail sent?

Why does an email I sent appear in Unified Sent but not in the individual sent folder nor on gmail sent?

All Replies (4)

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It may be that the folder is not 'subscribed' in the account, but is in the unified view. Verify that by highlighting account in non-unified view, rightclick ad select 'subscribe'

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It was subscribed. When I restart Thunderbird, I often only see the inbox and no other subscribed folders

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Your first post discussed the Sent folder, but now you state you just see the Inbox. If we're discussing the unified folders, you might try this: - click help>troubleshootinginformation - scroll down to 'profile folder' and click open folder' - exit thunderbird - click the Mail folder and delete the 'smart mailboxes' folder - restart thunderbird and it will reconstruct the Unified folders - then, if unified view is incomplete, recheck the subscribe status for the accounts.

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Gmail automatically copies sent messages to the Sent Mail folder, so 'Place a copy in' in the Copies & Folders section of Account Settings should be unchecked, and the Sent Mail folder subscribed.