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Deleted Full History and now my account is corrupted

  • 4 replies
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  • Last reply by cor-el

Leah
Leah
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I was working on my account to determine why some images wouldn't load. It seemed like a network issue (I am using my work computer) but the advice I saw online said to clear cookies and cache so I did that. It didn't change anything so I deleted all my history (browsing, active logins, form, cookies, cache) from the time range "everything".

After doing that, I went to check and it didn't change anything with my original problem. Now, the problem is affecting everything. Now it's pretty much every page I open nothing will load. My profile image won't load, website images won't load, nothing.

I have tried troubleshooting mode, refreshing, deleting then reinstalling Firefox, and making a new account to see if it helps. None of it is different. I love Firefox and would love to keep using it but now it is basically unusable. Please help!!

Images: The images I uploaded are examples from the Mozilla support page, Amazon, and Pinterest

I was working on my account to determine why some images wouldn't load. It seemed like a network issue (I am using my work computer) but the advice I saw online said to clear cookies and cache so I did that. It didn't change anything so I deleted all my history (browsing, active logins, form, cookies, cache) from the time range "everything". After doing that, I went to check and it didn't change anything with my original problem. Now, the problem is affecting everything. Now it's pretty much every page I open nothing will load. My profile image won't load, website images won't load, nothing. I have tried troubleshooting mode, refreshing, deleting then reinstalling Firefox, and making a new account to see if it helps. None of it is different. I love Firefox and would love to keep using it but now it is basically unusable. Please help!! Images: The images I uploaded are examples from the Mozilla support page, Amazon, and Pinterest
Attached screenshots

All Replies (4)

Leah
Leah Question owner
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To clarify:

Mozilla and Pinterest looked like this before but Amazon was normal. Now they all load like this.

cor-el
cor-el
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  • Top 10 Contributor
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What I see in your screenshot is usually a problem with blocking CSS files. You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the of the others do not work properly.

See "Firefox connection settings":

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Leah
Leah Question owner
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to cor-el:

Thanks for the info! I will read through those pages you linked to. I removed all my extensions yesterday and that didn't change anything. I changed to No Proxy and it also didn't change anything :/

cor-el
cor-el
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Boot the computer in Windows Safe Mode with network support to see if that has effect.