Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why doesn't TB retrieve the 'Spam' folder emails from my yahoo mail/att.net account?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by csteinway

csteinway
csteinway
more options

The yahoo mail/att.net account I'm having this issue with is set up using IMAP. The yahoo mail/att.net SPAM folder is not being pulled down into Thunderbird. This has caused me to miss deadlines because I was unaware that important emails were being marked as spam by yahoo mail/att.net. How do I fix this?

The yahoo mail/att.net account I'm having this issue with is set up using IMAP. The yahoo mail/att.net SPAM folder is not being pulled down into Thunderbird. This has caused me to miss deadlines because I was unaware that important emails were being marked as spam by yahoo mail/att.net. How do I fix this?

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

For Yahoo, the folder is named Bulk. If it isn't visible in Thunderbird for whatever reason you may need to subscribe to it. In any case, this isn't the normal behavior, Bulk should be visible regardless. If it's not, it may be due to something you did in the past.

csteinway
csteinway Question owner
more options

Ah - I see Bulk if I open Trash... which is not the same thing. Oh, well, I'll keep it open like that and be less likely to miss important emails.

BTW, marking these important email as 'Not Spam' in Yahoo mail/Att.net webmail does not change Yahoo mail/att.net behavior - new ones continue to be marked as Spam. Thanks Yahoo mail/att.net.

Thank you for the feedback!