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results found for ‘My original Firefox browser will no longer open, so downloaded and installed new one. Is there a way to get my passwords and history. It was the browser that I had my email deliver to.’ for ‘Firefox’

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  • Last reply by cor-el

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‘My original Firefox browser will no longer open, so downloaded and installed new one. Is there a way to get my passwords and history. It was the browser that I had my email deliver to.’ I was able to download from my other browsers, but the Firefox one just won't open.

‘My original Firefox browser will no longer open, so downloaded and installed new one. Is there a way to get my passwords and history. It was the browser that I had my email deliver to.’ I was able to download from my other browsers, but the Firefox one just won't open.

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Was there a specific error message you were getting with your previous installation of Firefox?

It is possible remove (trash) the Firefox Application WITHOUT removing your data, but you also may have the option to remove all the data. Hopefully you did not remove all the data.

Alternate Profile Check

If you haven't already, could you close out of Firefox and do a normal MacOS system shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

==> Do you have any other profile(s) listed on this page?

If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any progress so far?

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See also:

If you use the Time Machine or other backup then try to restore file(s) from this backup.