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No email since Decembers forced update

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

mitcheal.hathorn
mitcheal.hathorn
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I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user [email protected] did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

I have AT&T email tied to my Thunderbird and since the forced update I have been unable to download email into my desktop. I had to set up the profile and account info and change password but I still can not log onto and download email from att.net. I am hoping this also is why my folders have not migrated over to the new version. Error Message: Sending of password for user [email protected] did not succeed. Mail server inbound.att.net responded: Server error - Please try again later.

Chosen solution

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

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All Replies (2)

zamar27
zamar27
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Try changing server auth method and params.

sfhowes
sfhowes
  • Top 25 Contributor
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Chosen Solution

The authentication method for AT&T is 'normal password', but you must use a secure mail key instead of the account password in TB:

https://www.att.com/support/article/dsl-high-speed/KM1010523/