Email copy doesn't save in sent
Hi..
i using outlook.office365.com
Just facing issue today as below: 1. send email but copy didn't save in sent 2. previous email sent copy suddenly missing all.
Anyone can help?
All Replies (3)
Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.
Hi.. is officer 365.. beside notice if i forward email yes the copy will in my sent folder.. if i create email and send out but no copy saved.
sfhowes said
Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.
sfhowes said
Services like outlook.com and gmail automatically copy sent messages to a folder, so you should uncheck 'Place a copy in' in the Copies & Folders section of Account Settings. For outlook.com, if this is a personal account, not Office 365, right-click the (IMAP) account in the Folder Pane, Subscribe, Refresh, and check the box for the Sent folder.
If it's an Office365 account, are you connecting with the help of an add-on like Owl or ExQuilla? Office365 accounts seem to require some attention by the account administrator to enable and configure smtp service.