We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After T-bird ver. 78.4.1 downloaded & installed without my permission, I can no longer receive email?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by Wayne Mery

clguidi
clguidi
more options

Not sure what if any category is pertinent, after ver 78.4.1 was automatically installed, cannot receive messages. This problem exists on other computers within household.

Not sure what if any category is pertinent, after ver 78.4.1 was automatically installed, cannot receive messages. This problem exists on other computers within household.

All Replies (2)

mturner24
mturner24
more options

The same thing has happened to me. I have three accounts/profiles and can only sign into the main one. That account can both send and receive but the others cannot receive any email at all.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please see https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages