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Unable to access hotmail from Thunderbird

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

BP
BP
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Unable to access hotmail from Thunderbird Keeps asking for password which is correct as i use it to login to hotmail on the web Used auto detect and the settings hotmail recommends manually entered This worked before - very frustrating

Unable to access hotmail from Thunderbird Keeps asking for password which is correct as i use it to login to hotmail on the web Used auto detect and the settings hotmail recommends manually entered This worked before - very frustrating

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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What exactly are your settings? Have you recently applied 2-step verification to the account or started connecting through a VPN?

outlook.office365.com on port 993 (IMAP) or 995 (POP), SSL/TLS, smtp.office365.com on port 587, STARTTLS; normal password, User Name = email address.

BP
BP Question owner
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Yes i used those settings and i don't have 2 factor authorisation.. thus seems to be a frequent occurrence with Thunderbird and Gmail / Hotmail

sfhowes
sfhowes
  • Top 10 Contributor
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Check Options/Privacy & Security/Passwords/Saved Passwords for any obsolete entries and delete them. In fact, delete all entries, restart TB, and enter the confirmed working password when prompted.