Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Site does not show something un Firefox that shows in other browsers

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I read a newspaper that has the following site: https://www.lanacion.com.ar. The stories are shown, no problem with that. There is a comment section at the end of a story. Up until a few months ago it appeared, lately it doesn't show. Safari and Chrome have no problem. The comments are served by livefyre, so I suspect that some setting in Firefox is blocking. I would appreciate some help in finding the setting. Thanks, Francisco

I read a newspaper that has the following site: https://www.lanacion.com.ar. The stories are shown, no problem with that. There is a comment section at the end of a story. Up until a few months ago it appeared, lately it doesn't show. Safari and Chrome have no problem. The comments are served by livefyre, so I suspect that some setting in Firefox is blocking. I would appreciate some help in finding the setting. Thanks, Francisco

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

All Replies (6)

more options

I forgot to show an example. See the differences between Firefox and Chrome: https://www.lanacion.com.ar/politica/fuego-nid2450226#comentarios

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

more options

The problem is still there. An example page: An example page:

more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

FredMcD said

Many site issues can be caused by corrupt cookies or cache.

Deleted the cookies of the site, loged in again,and everything is OK Thanks for your help! Francisco

more options

Glad to help. Safe Surfing.