Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recurrent and apparently random firefox crashes after 1903 windows update

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

Hello everyone.

Since the forced windows 1903 update I have a big problem with Mozilla Firefox.

Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here.

I have the feeling the crash occur when I open new tabs..

Thanks a lot for your help !

Hello everyone. Since the forced windows 1903 update I have a big problem with Mozilla Firefox. Firefox is randomly freezing and closing. (I guess it's crashing). I have no idea why and I am totally lost. No crashes are detected in 'about:crashes' and I tried to reinstall Firefox completely but the problem is still here. I have the feeling the crash occur when I open new tabs.. Thanks a lot for your help !

All Replies (3)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

FredMcD said

Is the problem still there?

I will stay in safe mode for the day and keep you informed

Modified by Moudubou

more options

Anything in the Windows Event log?