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How can I retrieve my Firefox data on my computer?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

Chaniemasha
Chaniemasha
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Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Firefox was updating itself on my computer ( not on this iPhone) and in the process all of it disappeared, bookmarks, data, etc. If I try to open it, message appears which says “Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible”.

Modified by philipp

All Replies (1)

FredMcD
FredMcD
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What's your computer system and Firefox version?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible