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Default viewing font is not correct. How do I correct?

  • 2 replies
  • 1 has this problem
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  • Last reply by sfhowes

HampshireWessex
HampshireWessex
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The default for both composition and display of messages is Times 18. However, the display is showing up as a san-serif font in the Sent folder, etc both on the server and on the Mac. The composition font is correct.

I have Thunderbird 60.3.3 (screenshot 1) on a new iMac with the lastest OS.

Screenshot 2: Display > Formatting screen

Screenshot 3: The way any email is displayed.

Screenshot 4: Composition > General screen

Screenshot 5: The way a new email looks.

I am looking for any suggestions on things that I can do to solve this and get the display font back to a Serif (Times) font. I have 30,000 emails that all just switched several days ago.

Unfortunately the forum won't let me upload the screenshots. I have tried both as a png and a jpeg in the Add images section/Browse. The wheel just keeps spinning.

Thanks in advance.

The default for both composition and display of messages is Times 18. However, the display is showing up as a san-serif font in the Sent folder, etc both on the server and on the Mac. The composition font is correct. I have Thunderbird 60.3.3 (screenshot 1) on a new iMac with the lastest OS. Screenshot 2: Display > Formatting screen Screenshot 3: The way any email is displayed. Screenshot 4: Composition > General screen Screenshot 5: The way a new email looks. I am looking for any suggestions on things that I can do to solve this and get the display font back to a Serif (Times) font. I have 30,000 emails that all just switched several days ago. Unfortunately the forum won't let me upload the screenshots. I have tried both as a png and a jpeg in the Add images section/Browse. The wheel just keeps spinning. Thanks in advance.

All Replies (2)

HampshireWessex
HampshireWessex Question owner
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I have been able to now attach the images corresponding to the screenshots in my original post above.

I do have an additional note to add to my original question. Thunderbird was updated in January 2017 to the newest Thunderbird at the time (it was a big leap in versions). Only the emails that came after that update are the ones affected by the wrong font display.

Could reindexing be a solution? How would I do that in Thunderbird? It is my understanding that it is a non-destructive method.

sfhowes
sfhowes
  • Top 25 Contributor
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In your second picture, click the Advanced button and set the fonts for Latin and Other Writing Systems:

https://support.mozilla.org/en-US/questions/1239826

An example picture is attached.