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drop down lists don't open including menu

  • 6 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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Drop-down lists have stopped working. None of them work. So, no good telling me to click MENU - it doesn't open. Bokkmarks list doesn't open. Drop-down lists on websites don't open either.

Drop-down lists have stopped working. None of them work. So, no good telling me to click MENU - it doesn't open. Bokkmarks list doesn't open. Drop-down lists on websites don't open either.

Chosen solution

None of the suggested solutions I found actually worked, because no drop-downs opened, including the menu. However, I solved it in the end by closing Firefox down competely and opening it again - the equivalent of switch it off and on again! Then it re-set itself and it's ok now.

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All Replies (6)

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Are you saying this is with Firefox menus and websites also?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Make sure you run Firefox in desktop mode and not in tablet mode.

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Chosen Solution

None of the suggested solutions I found actually worked, because no drop-downs opened, including the menu. However, I solved it in the end by closing Firefox down competely and opening it again - the equivalent of switch it off and on again! Then it re-set itself and it's ok now.

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

BTW: I did tell you to start Firefox in Safe Mode.

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But I couldn't start in safe mode because that required selection from a drop down list!

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MsToad said

But I couldn't start in safe mode because that required selection from a drop down list!

by holding down the <Shift> (Mac=Options) key, and then starting Firefox.