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Firefox Android 50.0 to current crashes after 16 seconds on AGM X2 phone (NullPointerException)

  • 7 replies
  • 6 have this problem
  • 1 view
  • Last reply by runerd

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AGM X2 "rugged" phone. Android 7.1.1. All versions of Firefox starting with 50.0 crashes after 16 seconds, if I sit still, browse a page, go into settings etc. Have tried factory wiped phone and nothing else than FF installed. Tried given all or none permissions to FF app. Tried contacting AGM support but no answer. Don't know what to do or how to interpret the crash reports. Version 49.0.2 works.

58.0.2 from Google Play: bp-e7410bac-6b9d-485e-a6c9-72a480180216

Nightly from Google Play: bp-8a0e260a-c64b-46b1-bf4e-412de0180217

55.0.2 aarch64 apk: bp-786d243c-a0a8-47e6-ba2c-caa7a0180217

50.0 api-15: bp-af82dd00-ad84-40f8-9cb5-b75fa0180217

AGM X2 "rugged" phone. Android 7.1.1. All versions of Firefox starting with 50.0 crashes after 16 seconds, if I sit still, browse a page, go into settings etc. Have tried factory wiped phone and nothing else than FF installed. Tried given all or none permissions to FF app. Tried contacting AGM support but no answer. Don't know what to do or how to interpret the crash reports. Version 49.0.2 works. 58.0.2 from Google Play: bp-e7410bac-6b9d-485e-a6c9-72a480180216 Nightly from Google Play: bp-8a0e260a-c64b-46b1-bf4e-412de0180217 55.0.2 aarch64 apk: bp-786d243c-a0a8-47e6-ba2c-caa7a0180217 50.0 api-15: bp-af82dd00-ad84-40f8-9cb5-b75fa0180217

Chosen solution

Haha, did a small change in GeckoApp.java and now my nightly build doesn't crash anymore :)

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All Replies (7)

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Hello runerd! You seem to have done pretty much everything to get Firefox working! That's dedication right there! I have looked at all four of the crash reports you kindly provided, and all of them have the same core crash reason. And all of them seem to be common problems with AGM phones as you can see here. I as a volunteer can't fix this. This bug is reported in Bugzilla. Hope I could provide some information, and if I did, please mark this post as solved!

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Hi Vendell and thank you for your answer and the link to that Bugzilla report! I followed the Simple Android build instructions and have managed to run my own build of 60.0a1. It crashes the same way. Don't know if I'm a little over optimistic here, but I was hoping to figure out the cause and just remove it from the code and rebuild :) But it's my first time here at Mozilla. Do they provide help in those Bugzilla reports?

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Chosen Solution

Haha, did a small change in GeckoApp.java and now my nightly build doesn't crash anymore :)

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Same problem here! Also agm X2 and crashing Firefox... I've been using Firefox for years now, so very inconvienient

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It's nothing wrong with the phone. This is a confirmed Firefox bug which is triggered if the directory /res/fonts/ exists in the file system, as it does on the AGM X2. See discussion here: https://bugzilla.mozilla.org/show_bug.cgi?id=1373964

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Does this still work and how to do this?

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The bug must be fixed by the Firefox developers. Then I guess this will find its way into Firefox Nightly, then Beta, and finally the official release version. In the meantime your only option is probably to build your own version of Firefox (Fennec). In the bugzilla thread there's a pastebin-link with a quickly made build-howto. Your completely on your own, but if you're desperate enough like I was you'll figure it out :)