We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I downloaded a new version of firefox but on my old version I had favorite websites on bookmark all my password and sites saved, also I had an ongoing session

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by user633449

daniele92
daniele92
more options

Hello, I have been using Firefox as my main browser for years. Today I had to install the new version to install a program for a video interview and I did that on an application I called FIREFOX 2. I closed the old version with all my history and bookmarked sites, and password, and logins, and accounts. I also had a very important ongoing session and thought I could just reopen the app and as I always do select RESTORE PREVIOUS SESSION. Now it seems like I have lost everything, I open firefox and it looks like it's something I ve never used before, although right now I'm using the old version 49.0.1. How do I solve this how do I get my open tabs back, my history, my bookmarked websites....

Hello, I have been using Firefox as my main browser for years. Today I had to install the new version to install a program for a video interview and I did that on an application I called FIREFOX 2. I closed the old version with all my history and bookmarked sites, and password, and logins, and accounts. I also had a very important ongoing session and thought I could just reopen the app and as I always do select RESTORE PREVIOUS SESSION. Now it seems like I have lost everything, I open firefox and it looks like it's something I ve never used before, although right now I'm using the old version 49.0.1. How do I solve this how do I get my open tabs back, my history, my bookmarked websites....

All Replies (1)

user633449
user633449
more options

Instead of downloading the full installer, just use the built in-updater to install the latest version of Firefox (58.0.2). You shouldn't continue to use old versions as they are insecure and have known issues.

Update Firefox to the latest release