We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to open mail items that come in a spam report?

VickyD
VickyD
more options

I have a junk folder, no spam folder. I suddenly started receiving a spam report about a month ago. It only shows a summary: From.....Subject......Size.....I am given no option to receive the actual email in my inbox.

Thank you for the help!

I have a junk folder, no spam folder. I suddenly started receiving a spam report about a month ago. It only shows a summary: From.....Subject......Size.....I am given no option to receive the actual email in my inbox. Thank you for the help!

All Replies (1)

user01229325
user01229325
more options

Thunderbird does not use Spam folders or even the word spam. Your email provider probably does if you are getting some kind of a report. Go to your providers webmail site and log into your account there. Check the spam folder there.