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Since upgrade, must turn off settings to download mail, then I cant see mail on my phone

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by sfhowes

bainter
bainter
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Since upgrade, every time I click on Get Mail on my computer, I get the message The POP3 mail server (inbound.att.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server, ``Maximum Message Size or ``Fetch Headers Only options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window. So, I turn those settings off, and now I can't see my new e-mails on my phone. When I first turned those settings off, I got 80 duplicate messages on my computer that I had already seen. But when I look at my phone, my inbox is empty, and I can't download new e-mails.

Since upgrade, every time I click on Get Mail on my computer, I get the message The POP3 mail server (inbound.att.net) does not support UIDL or XTND XLST, which are required to implement the ``Leave on Server'', ``Maximum Message Size'' or ``Fetch Headers Only'' options. To download your mail, turn off these options in the Server Settings for your mail server in the Account Settings window. So, I turn those settings off, and now I can't see my new e-mails on my phone. When I first turned those settings off, I got 80 duplicate messages on my computer that I had already seen. But when I look at my phone, my inbox is empty, and I can't download new e-mails.

All Replies (2)

user01229325
user01229325
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That is how POP works. It downloads messages and removes them from the server. Unless you use the option to leave on the server which your provider no longer supports. IMAP protocol is more suited when you want to view messages from multiple devices.

sfhowes
sfhowes
  • Top 10 Contributor
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https://support.mozilla.org/en-US/questions/1163692