Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I get a RED X instead of photos in E mails?

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Happy112

jimwhart
jimwhart
more options

When I receive E mails with a combination of what should be photos and words, the photos do not appear, but in their place there is a RED X. I have to double click on the RED X and am sent to a website on Mozilla FireFox and they open. Before I installed Mozilla FireFox, these photos appeared inside the message. How can I get that feature back?

Thanks, James W. Hart, Jr.

When I receive E mails with a combination of what should be photos and words, the photos do not appear, but in their place there is a RED X. I have to double click on the RED X and am sent to a website on Mozilla FireFox and they open. Before I installed Mozilla FireFox, these photos appeared inside the message. How can I get that feature back? Thanks, James W. Hart, Jr.

All Replies (2)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Images_or_animations_do_not_load https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

Happy112
Happy112
more options

Stab in the dark, but would you check this :
Images may also not be shown when you have adjusted your security settings for Internet Option in Windows and enabled the option: 'Do not save encrypted pages to disk'.

You can enable this option in the following way; Control Panel => Internet Options => tab Advanced - disable: 'Do not save encrypted pages to disk'.