We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i am on the windows 7 OS. i can initiate gmail with internet explorer, but not firefox. why not? ihave followed google's recommendations.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

jsclage
jsclage
more options

my summary describes the problem well:

i am on the windows 7 OS. 

i can use my gmail app  with internet explorer 11, but not firefox.

why not? i have followed google's recommendations --see attached screen shot.

my summary describes the problem well: i am on the windows 7 OS. i can use my gmail app with internet explorer 11, but not firefox. why not? i have followed google's recommendations --see attached screen shot.

All Replies (1)

FredMcD
FredMcD
more options

What happens when you try? Error messages?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!