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Flash Player update

houstonuser
houstonuser
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My Flash Player needs to be updated. Firefox tells me that the plug in is outdated but when I try to download and install an update It never completes. I don't know how to fix this. Please advise. Thanks

My Flash Player needs to be updated. Firefox tells me that the plug in is outdated but when I try to download and install an update It never completes. I don't know how to fix this. Please advise. Thanks

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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The standard download is a small program that connects back to Adobe for additional files. If that one isn't working, try the "full" (also known as "offline") installer from the following page:

https://www.adobe.com/products/flashplayer/distribution3.html

Find the Windows - Firefox row in the first table. You can use either the EXE or MSI package, they should both work.

Success?

houstonuser
houstonuser Question owner
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Thanks for the information but I couldn't get the Flash program to install even though I have the new Firefox version.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Where does it fail? For example, you can download the file, but when you run it, you get a message? Or it seems to install correctly, but it doesn't show up in Firefox? As much detail as you can provide would be helpful to suggest next steps.