We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can we regain marketplace control on an add-on we made?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

HelloSign
HelloSign
more options

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/

Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again.

I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start).

This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

We previously had an add-on/extension of ours listed on the Firefox marketplace: https://addons.mozilla.org/en-US/firefox/addon/sign-in-gmail/ Since that time we've been self-hosting the extension with regular updates, but now due to add-on signing (https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox) we are looking to distribute our extension via the Firefox marketplace again. I haven't had any success in finding which account is associated with this extension and would love some help in either transferring that extension to this account or getting help accessing the existing account it's under (even an email address is a great start). This would help us maintain our image and branding on the Firefox marketplace. Thanks in advance!

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, i'd ask you to repost your question in the official addons forum at https://discourse.mozilla-community.org/c/add-ons - staff from addons-mozilla.org will read along there and should hopefully be able to reconnect to your account again.