Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An error has occured while sending mail. 5.7.1 message cannot be accepted, spam rejection. How do I fix this?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

I am able to receive emails, I can not reply or send emails with out receiving a spam rejection, It is an error 5.7.1. I was informed that it is a setting/complication with Mozilla. Everything checks out with AVG after I removed the other 2 anti-virus companies.

I am able to receive emails, I can not reply or send emails with out receiving a spam rejection, It is an error 5.7.1. I was informed that it is a setting/complication with Mozilla. Everything checks out with AVG after I removed the other 2 anti-virus companies.

All Replies (1)

more options

I suggest you ask your mail provider exactly why they think your mail is spam. It is after all them that is rejecting it.