Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is it that, since I installed the latest security patch on 14 March 2016, I cannot connect with my outgoing STMP server?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

more options

Hello Mozilla Volunteers,

Since installing the latest Thunderbird security patch on March 14, I have been unable to send email. I have checked my STMP settings, changed my password (at both ends), and even reinstalled Thunderbird (albeit the same version, 38.7.0). But each time I try to send an email I get "STMP server timed out."

I hope you can help.

Regards, David

Hello Mozilla Volunteers, Since installing the latest Thunderbird security patch on March 14, I have been unable to send email. I have checked my STMP settings, changed my password (at both ends), and even reinstalled Thunderbird (albeit the same version, 38.7.0). But each time I try to send an email I get "STMP server timed out." I hope you can help. Regards, David

All Replies (2)

more options

My hosting company seems to have solved the STMP access problem, but I continue to get security certificate errors -- one after another after another. I asked them to look into that, as well.

more options

Interesting... I saw some one else with such and issue here earlier. What anti virus are you using. Some like Avast use their own SSL certificates and when that goes bad everything dies. see https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#AVAST