We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why is Sync reordering bookmarks toolbar items

Wellfleetian
Wellfleetian
more options

I use firefox on two computers (iMac desktop and HP laptop). I have sync enabled for both, but recently, the order of items in the Bookmarks toolbar is different from one device to the other. If I reorder the Toolbar items the way I want on one device, the comeout vastly different on the other. If I then go to the second and reorder, that messes up the order on the original machine. This is a new bug...not serious, but very annoying. I'm used to seeing bookmarks items in a certain position, and it's annoying to have to hunt for them elsewhere in Bookmarks.

Anyone else have this problem, or have an idea whats up?

Thanks in advance.

I use firefox on two computers (iMac desktop and HP laptop). I have sync enabled for both, but recently, the order of items in the Bookmarks toolbar is different from one device to the other. If I reorder the Toolbar items the way I want on one device, the comeout vastly different on the other. If I then go to the second and reorder, that messes up the order on the original machine. This is a new bug...not serious, but very annoying. I'm used to seeing bookmarks items in a certain position, and it's annoying to have to hunt for them elsewhere in Bookmarks. Anyone else have this problem, or have an idea whats up? Thanks in advance.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Any chance that you also have Firefox for Android or Firefox for iOS (the mobile device versions of Firefox) connected to that same Sync account?

If not, you may have a minor corruption situation going on with one or both of those "desktop" Firefox installations.

Disconnect both 'devices' from Sync and run "Place Maintenance" on each. https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/

Then change the Password for your Sync account to "flush" the corrupted data from the Sync server, and connect each of those 'devices' one at a time, a few hours apart.