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Message to multiple recipients shows in Sent Folder but message is not being received by anyone

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

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I am attempting to send a small message to 25 recipients. The message appears in my Sent Folder but none of the recipients, including myself, are receiving the message. I am hesitant to break up the amount of recipients & resend the message because I do not want people receiving the same message over & over. Plus, 25 does not seem like a high number

I am attempting to send a small message to 25 recipients. The message appears in my Sent Folder but none of the recipients, including myself, are receiving the message. I am hesitant to break up the amount of recipients & resend the message because I do not want people receiving the same message over & over. Plus, 25 does not seem like a high number

All Replies (3)

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How are you addressing the message? Thunderbird requires that each recipient be listed on its own line in the address area. It does not accept multiple recipients on one line separated by commas, or semi-colons.

TRY ' To: address1 To: address2 To: address3'

And NOT 'To: address1, address2, address3'

From article Addressing an Email

https://support.mozilla.org/en-US/kb/addressing-email

"...Thunderbird places only one recipient into each addressing box, creating multiple addressing boxes when there are multiple recipients..."

TB-38.3 Win10-PC

Modified by gild

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Each address is on a separate line

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25 may well be to many. What mail provider are you using? many ISPs have what is best described as draconian limits for multiple recipients and total emails per day. (Mostly US based ISP have the weird spam rules)