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Can not view inbox or other folders in Thunderbird without opening new tab

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by Wayne Mery

5RINGS
5RINGS
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I can not view my inbox or any of the folders under it on Mozilla Thunderbird. If I right click and open in a new tab I can see everything OK but from the home screen if I try to open a folder from there the application sits and does nothing. Also from the home screen if I click read messages or write a new message nothing else happens.

I am using the latest release of Thunderbird on Windows 7.

Thanks

I can not view my inbox or any of the folders under it on Mozilla Thunderbird. If I right click and open in a new tab I can see everything OK but from the home screen if I try to open a folder from there the application sits and does nothing. Also from the home screen if I click read messages or write a new message nothing else happens. I am using the latest release of Thunderbird on Windows 7. Thanks

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Sounds like what some other users are seeing

1. open tools | addons | extensions and remove Lightning/calendar addon 1a. if you can't get to addons, then start thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode and try again) 1b. if you still can't get to addons, reinstall thunderbird from http://getthunderbird.com/ 2. restart thunderbird 3. reinstall Lightning/calendar addon - if you need the functionality

Please tell us, does that help?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Or, install the updated lightning addon 4.0.3.1 which came out this morning.

Please let us know your results. Thanks