We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain websites are loading really slowly for me and I've already checked for viruses and cleared my cache and cookies.

more options

I've been having trouble with certain websites loading incredibly slowly and directing to other websites really slowly. Some of them I can't access because it says my connection has been reset. One of these where it says the connection has been reset is YouTube, but when I access a video through a direct link everything is fine.

What else is odd is that blogs on Tumblr will load really slowly for me, but the dashboard itself is fine and loads perfectly. I've already done a virus scan on my computer and I've already cleared my cache and cookies. What else can I do?

I've been having trouble with certain websites loading incredibly slowly and directing to other websites really slowly. Some of them I can't access because it says my connection has been reset. One of these where it says the connection has been reset is YouTube, but when I access a video through a direct link everything is fine. What else is odd is that blogs on Tumblr will load really slowly for me, but the dashboard itself is fine and loads perfectly. I've already done a virus scan on my computer and I've already cleared my cache and cookies. What else can I do?

Chosen solution

You can try to disable IPv6 (check for other possible causes as well).

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

You can try to disable IPv6 (check for other possible causes as well).

more options

Thank you so much! That seems to have fixed it!