can't open google spreadsheet in fierfox
Hi,
Since today, I can't open google spreadsheet in fierfox. I can open it with all other browsers but not fierfox.
Google doc is opening but google spreadsheet is not.
I have fierfox 38.0.5
Is someone here know how to fix this?
Thanks for anyone that can help...
All Replies (2)
Hi lighter, If this is happening with more than on spreadsheet please also contact Google Support about this. I just tested one of the sheets I created today and it loaded alright.
Check to also make sure that there are no extensions or add ons that might be affecting the performance by opening a sheet in Firefox Safe Mode: Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
- On Mac: Hold the option key while starting Firefox.
- On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.